Hi everyone, this is Sue taking over my ticket again, from my husband David!
As my husband has put his position briefly on DRM (the FAUDULENT TYRANY), I feel the need to add my view. David has gaming experience from the good old days, before DRM (the FRAUDULENT TYRANY), I did little gaming then so know only a gaming world terrorised by the DRM tyrany! David knows about DRM from watching the gaming world being ruined by being engulfed by the evil FRAUDULENT TYRANY, from what he has read about it and seeing his gaming friends cheated and damaged by it. He has no direct experience of it as he has been far too sensible to get his fingers burnt by DRM directly, yet Steam has still ruined his ten year love of the X universe games, by ES excluding him from playing future X games by marketing through Steam ONLY, also Steam has had him excluded from his beloved ES (support?) site, for the daring to mention problems with the Steam take-over!
I however have been badly mauled by the Steam experience directly, as I too have been excluded from the ES site, merely for being married to David. I am sorry to anyone reading this again who has read it already in the Rogueys Power and Influence thread but for those who have not, it is necessary to include to make sense of this post.
David who has played all the X games and has X3 Reunion and TC installed on the family computer, allowed me to have a go on his game of TC which I enjoyed very much and expressed a wish to have a game of my own. David then told me about AP, and how he would have liked to have bought it for his collection of X3 on the family computer. He however could not, as this would mean installing the Steam Spy/Malware on the family computer. I said that I would buy AP for my use, by installing Steam on my laptop, using the no-Steam download to allow it to run independently, then copy it onto the family computer for my use. This is what happened until tales of woe with Steam!
Yes, I had some difficulties running the game on Steam so I tried to get on the AP forum. The only forum I could access was for a game called Diablo 3. Obviously if you have problems with a game, the system is set up to block your access to the forum for it, allowing you only access to the latest crap game forum that they want to sell you? I then tried their problem solving system. This required using two more passwords, in Steam if you want help a password is required at every level, the same password CANNOT be reused. Obviously this is designed to make getting assistance as difficult and confusing as possible! By the time I was finished with Steam, I had a collection of five passwords to use, God knows how many passwords you need to juggle if you use their system for years? At last I got a question logged and waited six hours for a reply before I had to go to bed after midnight! Over the next month I revisited the problem system many times, without receiving any response before giving up and visting Egosofts forums. I used to think my husband exagerated about tribulations suffered by Steam clients, I now realise he had not told me the half of it! The most annoying quirk of the Steam system was it demanding the original password sent to me in their acceptance email. This was demanded many times, on the pretext that they questioned my membership, as they reckoned I had been using the system on another computer? This was most curious and insulting on two counts:-
1. I have only ever used the Steam system on my laptop?
2. One of the selling points of Steam is that it is supposedly more flexible than disks because you can access your game at any time on any computer? This claim is obviously yet another example of the lies propagated by Steam about its service!
I found Egos site much easier to use and got much good advice, I was half way through a thread on getting the No Steam download to work. I tried to access the site one day to find that I had been banned, I was shocked, no warning or reason had been given? I sent many emails to CBJ over two months demanding a proper explanation. I only received one in reply saying my husband knew why I had been banned and that he would be sending me no further email.
My huband and I are were totally confused at the meaning of this lack of explanation for CBJ's unreasonable and illegal course of action? We can only asume CBJ has gone mad with the strain of defending the indefensable!
On the question of DRM, I and my husband recognise it is a valuable market for developers and certainly do not want ES to end their Steam marketing. All we ask is that firms like ES who have proved themselves capable of servicing a disk market, should continue to do so. By carrying on supplying diverse markets they will benefit from the competition and customer choice of multi-markets. The argument proffered by ES rep.s that they cannot afford runs of disk production, was blown out of the water when they produced disks for the low-profit, give-away game AP and they are now talking about supplying Rebirth disks as they recognise that some clients would take days to load and install the game over a net connection?
As for Steam, I found their system excrutiating and almost impossible to use! Their falsehoods and paranoid security system demanding different passwords at every turn and making the forum for the game the client is interested in, impossible to access, is crazy beyond belief? At the moment DRM is looked upon by most users as something PC gamers have to put up with as there is no none DRM competition. With improvements DRM firms could easily become a service to enhance the gaming experience, if only Steam would make their forums and help service easily accessable and listen and respond to what unhappy clients have to say! However if they continue to make getting help painfully difficult and look at a complaining clients as a problem to be ignored or got rid of, their service will continue to get worse! You and I might well ask how could Steam possibly get worse but if they do not start listening to clients with problems, the Fraudulent Tyrany certainly will?
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Trueguey (22)
Miltaguey (15)
Im still not one who likes to give credit details to a company, as there been enough scares of hackers getting personal information.
Skillguey (7)
Fightguey (6)
Instruguey (13)
You're complaining about what you agreed to in the first place! Ultimately that's your own fault, so there isn't any "fraud" involved in the equation, just ignorant people who click the "I Agree to the Terms and Conditions" button without a second thought.
sad but true.
Specoguey (14)
Stickguey (8)